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Appointment Alert: In the month of  January, 60 people failed to attend for their appointment.  This equated to 17hours of GP and nurse time wasted due to non-attenders, 103 appointments lost ; Please be considerate to other patients and cancel unwanted appointments. Please utilise Walk in Centres and minor ailments schemes at your local pharmacies where appropriate. Thank you


We at Hartshill Medical Centre will not tolerate aggressive or rude behaviour towards any member of our practice team or any visitor to the practice.

If it comes to our attention that a staff member /visitor has been subjected to such behaviour by a patient, that patient will either be immediately removed from the practice list or alternatively may receive a written warning and any recurrence of such behaviour would result in them being removed from the practice list.

Written notification of why such action has been taken will be provided.

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