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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Hartshill Medical CentreAshwell RoadHartshillStoke-on-Trent, ST4 6ATTel: 0300 123 1893
Telephone lines open:
Monday, Tuesday, Wednesday & Friday 8.00am - 6.00pm
Thursday 8.00am - 1.00pm
Should you need to seek urgent medical advice when the surgery is closed, please telephone 0300 1231893 and listen to the full message which will advise on the appropriate action to take.
If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111 who will direct you to the local service that can help you best. Available 24 hours a day, 7 days a week, calls are free, including from mobiles
Alternatives to visits to Accident & Emergency Dept:
GP Led Walk-in centres offer same day, pre-bookable appointments with a doctor if you are not able to get an appointment with your own surgery. You do not even need to be registered with a GP.
Walk-in Centres in the area are:
Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Patients with an urgent dental problem and without a regular dentist can obtain advice and, where necessary, an emergency appointment by contacting the Dental Advice Line on 0300 123 0981.
The Advice Line is open Monday to Friday 08:00 – 17:00 and covers North Staffordshire and Stoke-on-Trent. Outside these hours and on Bank Holidays, advice can be obtained by calling NHS111.
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